City Of Mitcham Vacations & Trips from $466

Great little property Amazing tacos and spicey margs.

Convenient location and large room.

Great location and considering where it is, it’s relatively quiet. It’s a bit annoying that the front desk isn’t open on Sunday’s but it’s only a small issue.

Service seemed lax compared to previous stays. I have been a regular customer for years. VIP benefits from Expedia were not honoured (typically a free room upgrade, and parking). Staff were informed of this but I was charged for both of them. Parking was reimbursed by Expedia in the form of credit, but not cash. This was disappointing. Food definitely needs improvement. Pizza was cold, uncooked and seemed to have been pre made and come from a freezer. (Was very cold inside and the cheese wasnt melted. The base seems as though it was pre-made but I am not sure. It was cheap though. Staff were quite accommodating and friendly, but it seems as though GCH is under new management, or perhaps some of the staff are students from the catering school which seems to be a part of the establishment now, I am not sure. The place is quite old, but it is well maintained and I honestly enjoyed most of my experience here but this time there were numerous issues which needed to be addressed and I felt were not handled on the same professional level that I am used to. Having said that, it wasnt a bad experience, the rooms are very clean, and comfortable, but those other issues needed to be mentioned in order for me to leave an honest review. I will continue to stay here, but I don’t recommend dining here. There are better options nearby. Steak was ok, but for the price you would expect something better from a nearby restaurant. I do recommend this hotel however.

Hotel was nicely decorated and had good location. The room had plenty of space and bathroom facilities were nice. The bed and pillows weren’t very comfortable. The pillows were from IKEA and the bed linen didn’t fit the bed correctly. The pillows did fit the case as they were to large. You can hear noise from the hall way and room next door. The carpet looked very dirty and needed to be cleaned as it was worn out and stained. We visited in September and was quite warm in the room and wouldn’t go below 19 degrees on the temperature control.